
Terms and Conditions
Terms and Conditions
These terms apply to trips booked with Spray Watersports, 84457 Overseas Highway, Islamorada, FL 33036. Each trip’s own terms are shown on its page and when you book, and those apply to that trip.
Booking and payment
Trips are booked and paid online through FareHarbor, our booking provider, or by phone at (305) 664-0075. Isle Legacy private charters are booked with our team.
Arrival
Jet ski and catboat guests must arrive at least 30 minutes prior to reservation time to complete paperwork and the safety briefing. Tours may leave without guests that do not arrive on time, and no refunds will be offered for tours missed due to late arrival. Isle Legacy guests should arrive at least 15 minutes before departure, as the boat must leave at the scheduled time. Tiki boat guests must arrive at least 15 minutes prior to complete liability waivers.
Drivers
Valid government issued photo ID is required for all jet ski and catboat drivers regardless of age. Florida law requires all persons born on or after January 1, 1988 to hold a valid boater’s safety license to operate a boat or jet ski.
Weather and cancellation
- Jet ski and catboat tours: a 100% refund if we cancel the tour due to weather.
- Snorkel & Sandbar Combo: cancellation requests received at least 48 hours before your scheduled check-in time receive a full refund; requests in writing to info@spraywatersports.com. Changes to the itinerary, snorkel location or route due to weather or safety are not a cancellation.
- Tiki boat charters: a full refund at least 7 days before your trip; 50% refunded 3 to 7 days before; within 72 hours non-refundable unless the Captain cancels due to unsafe weather or unforeseen conditions.
- Isle Legacy charters: terms are confirmed with our team when you book.
Gratuity
Gratuity is not included in ticket prices; tipping is customary. A 20% crew gratuity is required on Isle Legacy private charters and is not included in the rates.
Gift cards
Gift card sales are final and non refundable.
Contact
Questions about these terms: info@spraywatersports.com or (305) 664-0075.
